KubbyLab
Help Center

Frequently Asked Questions

Everything you need to know about KubbyLab digital products, downloads, and licensing.

Downloads & Files

Are these instant downloads?

Yes. You receive your files immediately after purchase via email and a direct download link. There is no waiting and no shipping.

What file formats will I receive?

Most products are delivered as high-resolution PDF files, ready to print at home on standard letter or A4 paper, or use digitally on any device. Canva templates are delivered as a shareable Canva link.

How do I access my files after purchase?

You will receive an email confirmation with a download link. Files are also available in your Etsy or Gumroad account under your purchases. If you have any issues, contact us at [email protected].

Can I redownload my files if I lose them?

Yes. On Etsy and Gumroad, your purchase history allows unlimited redownloads. There is no expiry on your purchased files.

Usage & License

Can I use these in my classroom?

Yes. All KubbyLab products include a personal use and single-classroom license. You may print one copy per student in your class. For commercial distribution, multi-classroom packs, or reselling, please purchase an extended license or contact us.

Can I share these with other teachers or parents?

The standard license covers one classroom or household. Please purchase one copy per classroom. For school-wide or district licensing, contact us for bulk pricing.

Can I use these for tutoring sessions?

Yes. You may use KubbyLab products in individual or small-group tutoring sessions with your students, provided each session is personal, non-commercial, and not redistributed.

Can I edit the files?

Standard PDF products are not editable. Canva template products are fully editable within Canva. If you need a custom version of a product, contact us.

Products & Content

What age groups are covered?

Most of our activity packs, flashcards, and workbooks target ages 3–8 (preschool through early elementary). Microlearning cards and creator templates work for all ages. Each product page lists the recommended level.

Are products available in other languages?

Most products are currently in English. Some bilingual flashcard sets include Spanish or French. We are actively expanding our multilingual catalog, subscribe to be notified of new language releases.

What is microlearning and how do your cards work?

Microlearning breaks down one concept into a short, focused learning session (under 5 minutes). Our microlearning cards each teach one concept with a clear visual, simple explanation, and a quick activity or question. No lesson plan required.

Do I need any special supplies to use these?

No. You need a standard home printer (color recommended) and basic supplies like scissors, crayons, or pencils for activity packs. Flashcards can also be used digitally on a tablet or screen.

Bundles & Pricing

Are bundles one-time purchases?

Yes. All bundles and individual products are one-time purchases with no subscription required. You pay once and own the files.

Can I get a refund?

Because these are instant-download digital products, we do not offer refunds after download. If you experience a technical issue with your file, contact us and we will resolve it quickly.

Do you offer educational discounts or bulk pricing?

Yes. We offer school and organization bulk pricing for 10+ licenses. Contact us at [email protected] with your institution details for a custom quote.

Still have questions?

We reply to all emails within 24 hours on business days.

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